🌞 We're back in stock!

We're here to help

Whether you need a quick and easy refund, order tracking information, or just an answer about ingredients, our friendly support team is here to help. If you have a billing or subscription issue, we're happy to quickly cancel refills or issue a full refund (don't worry, the only thing we hate more than pores are unwanted refills)!
Our US-based team will usually respond within an hour (or 2)!
If you're an influencer or brand, reach out to partner up!
👋 We accept returns under a super-friendly policy (used or unused up to 100 days)!

Frequently Asked Questions

How do ClearPads help skin?
ClearPads use Tea Tree Oil, Chamomile, Witch Hazel, and a few other natural ingredients to penetrate pores and disintegrate debris in order to reduce the appearance of acne, blemishes, and blackheads.
Are ClearPads safe to use?
The main ingredients in ClearPads are popular choices in the dermatology community and poor reactions are quite rare. Avoid any use if you are allergic to the ingredients listed on packaging. We've received 0 reports of poor reactions from ClearPad customers.
How can I contact ClearPad?
Whether you need a quick and easy refund, order tracking information, or just an answer about ingredients, our friendly support team is here to help. Please email hi@getclearpads.com. If you have a billing issue, we're happy to issue a full refund so please email us.
How long does shipping take?
We ship every order from our US fulfillment center, located right in New York City. Standard domestic shipping takes 2-3 business days.
How easy are cancels/refunds?
ClearPads were built to make you look great; so if ClearPads don't help your skin, it's on us. Just contact our Happiness Guarantee Team within 100 days of your order and request a refund slip. They'll provide you with a return address and will issue a full refund! To cancel your refills (if you've selected our trial plan), just email hi@getclearpads.com and one of our team members will cancel your refills (don't worry, we only want subscribers who genuinely love their ClearPads)!